Last updated on May 16, 2008.
GToA adheres to the European Union Safe Harbor principles as set forth by the United States Department of Commerce regarding the collection, use, and retention of personal information from the European Union.
Entities collecting personal information
Personal information on this Site is collected by GToA. GToA's address is below.
Updating your personal information and privacy preferences
You have the right to access and correct your personal information and privacy preferences at any time. With respect to Registration Information (as defined in the section entitled "Protection of your personal information"), this may be accomplished by linking to your account at Owner Log In, where you can view and make changes to your personal information. You may also access and correct your personal information and privacy preferences (such as whether you wish to receive promotional communications from GToA or third parties) by writing to GToA at the address below.
Please include your name, address, and/or e-mail address when you contact us.
Personal information submitted through this Site that is not Registration Information is not accessible online. To access and/or correct such information, you may write to GToA at the address below.
In your correspondence, please indicate with as much detail as possible the location on this Site where you provided your personal information. You should expect a response within 30 days.
Collection of personal information
As a visitor to this Site, you can engage in many activities without providing any personal information. In connection with other activities, such as utilizing online software applications, GToA may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, GToA may ask that you provide us personal information, such as your first and last name, mailing address (including ZIP code), e-mail address, employer, job title and department, telephone and facsimile numbers and other personal information. When ordering products or services on the Site, you may be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
When you use the Site, GToA or third parties authorized by GToA may also collect certain technical and routing information about your computer to facilitate your use of the Site and its services. For example, we may log environmental variables, such as browser type, operating system, CPU speed, and the Internet Protocol (IP) address of your computer. We use these environmental variables to facilitate and track your use of the Site and its services. GToA also uses such environmental variables to measure traffic patterns on the Site. Without expressly informing you in each particular circumstance, we do not match such information with any of your personal information.
When you submit personal information to GToA through the Site, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in any of the countries in which GToA maintains offices including, without limitation, the United States. You also acknowledge that in certain countries or with respect to certain activities, the collection, transfer, storage, and processing of your information may be undertaken by trusted vendors of GToA. Such vendors are bound by contract not to use your personal information for their own purposes or provide it to any third parties. One instance where this could occur is in conjunction with framed pages in which the URL for the pages is not visible, and the pages are being hosted by a vendor of GToA.
In order to reduce errors in our database, authenticate our users, and prevent abuse of our system, we may on occasion supplement the personal information you submit to us with information from third-party sources. For example, we may supplement your Registration Information with address information provided by the U.S. Postal Service to qualify your information and prevent errors in our database. As permissible, we may also supplement the information you provide to us with demographic and other information (such as age or interest in photography) stored in third-party databases in order to make it more likely that marketing communications we send will be of interest to you.
How your personal information is used
GToA collects your information in order to record and support your participation in the activities you select. If you subscribe to a service or register a product, for example, the information is used to register your rights, if any, to technical support or other benefits that may be made available to registered users. As another example, if you enter a contest, information is collected to qualify the entry and to contact you regarding the contest or prize awards. Your personal information is also used to track customer preferences and keep you informed about product upgrades, special offers, and other products and services of GToA and selected third parties unless you have opted not to receive such communications or such communications are prohibited by law.
GToA may collect information about the use of the Site, such as the types of services used and how many users we receive daily. This information is collected in aggregate form, without identifying any user individually. GToA may use this aggregate, nonidentifying statistical data for statistical analysis, marketing, or similar promotional purposes.
Your choices with respect to personal information
There are other instances in which GToA may divulge your personal information, such as where required by law, regulation, or litigation. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.
Protection of your personal information
The personal information that you provide in connection with registering yourself as a user of GToA products or services or registering an GToA product is classified as Registration Information. Registration Information is protected in several ways. Access by you to your Registration Information is available through a password and unique customer ID selected by you. We recommend that you do not divulge your password to anyone. In addition, your Registration Information resides on a secure server that only selected GToA personnel and contractors have access to via password.
Personal information that you provide that does not constitute Registration Information also resides on a secure server and is accessible only to selected GToA personnel and contractors via password. Since this information is not accessible by you, you will not be asked to select a password in order to view or modify such information.
Please note that any information you post to a public bulletin board or chat room, such as the GToA Discussion Forum (the "Forums"), is available to all persons accessing that location. Your personal information will not be posted on the Forums unless you permit that. Your personal information would then be available to all persons accessing the Forums. In addition, you should be aware that the Forums may offer a service in which subscribers are e-mailed a copy of all messages posted to the Forums on a particular topic. Consequently, if you post a message to the Forums, your personal information will be sent to those subscribers who have indicated an interest in the topic of your message.
Data not collected on this Site
When you visit this Site, you can browse the Site and access important information without revealing your identity. In order to improve our Site, we and our vendors use "cookies" to track your visit. A cookie is small amount of data that is transferred to your browser by a web server and can only be read by the server that gave it to you. It functions as your identification card and enables GToA to record your passwords, purchases, and preferences. It cannot be executed as code or deliver viruses.
Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (For some web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.)
GToA also hires other companies to place our banner ads on other websites and to perform tracking and reporting activities ("third-party advertisement servers"). Aside from IP addresses, they do not collect personally identifiable information in doing this work for us, and we do not give any personally identifiable information to them. Third-party advertisement servers are subject to their own privacy policies.
If you provide GToA with inconsistent privacy preferences (for example, by indicating on one occasion that third parties may contact you with marketing offers and indicating on another occasion that they may not), GToA will endeavor to update your privacy preferences in a timely and accurate manner.
Synensys (dba GToA),
125 West Street,
SC 29461 USA.